Ong44 treats your privacy as a top priority. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information each time you use our platform.
This Privacy Policy ("Policy") describes how ong44 ("Platform", "we") collects and uses data when you register an account, make a deposit, play games, or use any of the services offered at ong44.net. By using the ong44 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our platform.
Ong44 collects your personal information in several different situations throughout your use of our platform. This information is necessary to keep your account secure, ensure financial transactions run smoothly, and fully optimise your gaming experience.
Information you provide directly:
Information collected automatically:
ong44 will never directly ask for your account password. If anyone claims to be an ong44 staff member and requests your password, it is a fraudulent attempt — please report it to our support team immediately.
Every piece of information we collect has a clear and lawful purpose. ong44 does not use your personal data for purposes unrelated to platform operations without obtaining your consent first.
| Purpose of Use | Data We Use | Legal Basis |
|---|---|---|
| Identity verification (KYC) | IC, photo, address | Legal requirement |
| Transaction processing | Bank / eWallet details | Contract performance |
| Account security & fraud | IP, activity logs | Legitimate interest |
| Customer support | Name, email, account records | Contract performance |
| Promotions & personalised offers | Game history | Your consent |
| Regulatory compliance | All related records | Legal requirement |
Ong44 is committed to not using your data beyond the scope stated above. Should we need to use your data for a new purpose not previously stated, you will be informed and given the opportunity to provide or withhold your consent.
Ong44 understands that your trust depends on how we handle your personal information. We never sell, rent, or trade your personal data to any party for their own commercial purposes.
However, there are limited situations where we may need to share information with selected third parties:
Important: All third parties we work with are bound by strict confidentiality agreements and are prohibited from using your data for any purpose beyond the agreed scope of services with ong44.
Ong44 continually invests in robust cybersecurity infrastructure to ensure your personal data and financial information are always protected. We employ multiple layers of security operating simultaneously to defend against the latest cyber threats.
ong44's security infrastructure is designed to the same standards used by leading banking institutions in Malaysia, ensuring the highest level of protection for every one of our members.
Although we implement comprehensive technical and organisational measures, no system can be guaranteed completely secure. We therefore encourage you to also play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.
Ong44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required under applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. This deletion process is carried out periodically and cannot be reversed once completed.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold. ong44 respects and facilitates the exercise of all these rights.
You have the right to request a copy of the personal data we hold about you. ong44 will process this request within 21 working days.
If any of your personal data is inaccurate or incomplete, you have the right to request a correction through your account settings or our support team.
You may object to the use of your data for direct marketing purposes at any time without providing any reason.
You may withdraw consent previously given for specific uses of your data. This withdrawal will not affect the validity of any processing that took place prior to it.
If you believe your privacy rights have been violated, you may lodge a complaint with the Malaysia Department of Personal Data Protection or contact the ong44 privacy team directly.
To submit any request related to your privacy rights, contact the ong44 support team via live chat, available 24/7. Please state the type of request and your account number to speed up the process.
Ong44 uses cookies and similar tracking technologies to enhance platform functionality and your overall experience. Cookies are small text files stored on your device when you browse our platform.
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality and your gaming experience. ong44 does not use cookies to track your activity outside our platform.
Ong44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or security improvements. When significant changes are made, we will notify you via an in-platform notification or your registered email.
We encourage you to review this Privacy Policy periodically. The "Updated" date at the top of this page indicates when this document was last modified. Your continued use of the ong44 platform after changes are published will be considered acceptance of the updated Privacy Policy terms.
Whenever this Privacy Policy is materially updated, we will display a prominent notice on the platform's main page for at least 14 days before the changes take effect, giving you ample time to review them.
This is not merely a policy on paper — it is a practice we carry out every day to protect your personal information.
All data transmitted between your device and ong44's servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banks to safeguard their customers' data.
Your identity verification process is handled by a licensed and accredited KYC system. Your sensitive documents are stored in a fully encrypted environment and are accessible only by authorised personnel.
Ong44 has never and will never sell, rent, or trade members' personal data to any party for commercial purposes. Your information belongs to you — we are merely its custodian, not its owner.
Ong44's security system operates 24 hours a day, 7 days a week to detect any suspicious activity. Every unauthorised access attempt is identified and automatically blocked in real time.
You may access, correct, or request deletion of your personal data at any time. The ong44 privacy team handles every request carefully and within the timeframe required by Malaysian law.
All data handling operations at ong44 are designed to comply with Malaysia's Personal Data Protection Act 2010. We conduct regular internal reviews to ensure ongoing compliance with the latest legal requirements.